Shipping policy
At Giftano, we are committed to delivering your orders efficiently through our trusted partner, Singapore Post. Below are the details of our delivery service, restrictions, and important guidelines.
Delivery Restrictions
We deliver across Singapore. However, the following locations are not eligible for delivery:
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Military and Restricted Zones:
- Changi Naval Base
- Jurong Island
- Other military camps and restricted areas.
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Airports and Ports:
- Changi Airport (restricted access zones)
- PSA Ports and terminals.
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Remote Islands:
- Pulau Ubin
- Parts of Sentosa (specific restricted zones).
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Other Restricted Areas:
- Locations requiring special permits or security clearance.
If your delivery address falls within these restricted areas, please contact us to discuss alternative arrangements.
Additional Information
- Delivery via Singapore Post Normal Mail typically takes 1-5 working days.
- Please ensure your delivery address is accurate and complete to avoid delays or failed deliveries.
- Failed deliveries due to incorrect or incomplete address details may result in additional charges for re-delivery.